Prebooking appointments

We are now in a position where we are able to cautiously reintroduce routine appointments. This means that from June, you can book an appointment in advance with a GP. However, to reduce footfall within the practice, and the amount of patients in the waiting room, all of these appointments will initially be by telephone or video consultation. The doctor can then arrange to bring you in at an appropriate time if necessary for blood tests or a face to face review. We will also continue to deal with urgent “on the day” appointments over the telephone initially, but the GP may arrange to see you face to face following this. You may also book for routine smear tests and immunisations for yourself or your child with the nurse. Please also book any eight week baby checks with the GP, you do not need to speak with a GP prior to booking these in. We will continue to wear personal protective equipment (PPE) for all consultations. We ask that you please cancel any face to face appointments if you have any of the following symptoms: Fever, Persistent cough, Loss or alteration of smell or taste. Thank you for your patience and understanding. Clearly, all of the above will be subject to change according to government advice.

Grief line

Notts hospice is an amazing service and this new grief line sounds like it will be invaluable for lots of people.

For emergency grief support, call us now on 0800 111 4451 or email
GriefLine is a free, confidential service managed by Nottinghamshire Hospice. We connect people in need of emergency grief support with organisations able to provide support for those experiencing sudden, intense sorrow or sadness due to the death of someone they care for.

When you call us, we will listen to your needs and match you to someone who can support you. We can also help with practical issues such as taking prescriptions to chemists, picking up medications and delivering food parcels.

We understand that coronavirus will be making grieving more difficult and we want to help.

Call us now on 0800 111 4451 to talk to us about getting the support you need.
24 hours a day, seven days a week

Let’s Talk Wellbeing

Let’s Talk Wellbeing Nottingham are still open for referrals for counselling and other therapies and apparently have low wait times currently.

Patients can call to refer on 01159 560888 or refer online at

Vitamin D

There is some emerging evidence that good levels of vitamin D may be beneficial in reducing the severity of COVID-19. Vitamin D is available to buy over the counter or online, you may wish to consider taking a supplement.

Cancer symptoms

This is a great summary about something we as GPs are all very worried about. Apparently cancer referral rates have dropped to 25%. We worry that people may be sitting on concerning symptoms until lockdown has ended. Unfortunately, cancer doesn’t stop because of coronavirus. Please do not hesitate to contact us if you have any symptoms such as those listed in this article – we want to hear from you.

Free support and resources

Some free support groups and resources around at the moment

NHS One You Ten minute work outs you can do at home. W:

The British Dieticians Association have developed some frequently asked questions around diet and coronavirus. They’ve also included useful links to factsheets on healthy eating and eating well for less. W:

With free Healthy Start Vouchers you can buy milk, plain fresh and frozen fruit and vegetables, and infant formula milk. You can also get free vitamins. To qualify, you need to be at least 10 weeks pregnant or have a child under four years old and in receipt of benefits. Complete an application on their website or call for an application form. T: 0345 607 6823

Good Thinking promotes self-care for common mental health conditions, including anxiety, low mood, sleeping difficulties and stress. You can take their online self-assessment in each or all of these areas to get some useful tips.

Every Mind Matters Tips to help you manage a range of issues such as low mood, anxiety, stress and sleep disturbances.

eQuoo is a free app developed by a team of psychologists and the creators of The Walking Dead games. It combines mental health research with play using choose-your-own-adventure games that increase emotional fitness and teaches new psychological skills.

Shout provides free, confidential support, 24/7 via text to anyone in crisis. Every texter is connected with a real-life human. Text SHOUT to 85258 Opening times: 9am to 6pm Monday to Friday T: 0300 123 3393 or Text 86463

Headspace has some free 10-minute guided exercises to help relieve stress through mindfulness meditation.

The NHS talking therapy service aimed at people with mild to moderate anxiety, depression or trauma. Find your local service at

Call our  Dementia Connect support line on 0333 150 3456. Including a Talking Point Online Forum to connect online with other people affected by dementia

Caring4carers During COVID-19 they will be setting up a new WhatsApp group to share factual information relevant to carers, good news stories, fitness tips and videos, motivational messages and links to things that you can do on your own or with your family from the comfort of your own home.
E: T: 07939 221 484

Coronavirus support for clinically extremely vulnerable people If you have received an NHS letter or are caring for someone who has, you can register for support online or call the government’s new dedicated helpline. T: 0800 028 8327​

Planning for emergencies To assist you and those you care for during this difficult time, Carers UK have put together some guidance on emergency contingency planning.

Arts 4 Dementia develop innovative arts workshop programmes to reenergise and inspire people in the early stages of dementia and their carers. They are running range of online and remote access events.


Royal Deaf Society Daily BSL video updates on the Coronavirus.

Street Link London If you’re over 18 and sleeping rough or see someone who is, report their location here. This will be sent to the correct, independent local homelessness outreach team, so they can locate the individual and connect them with support services.

Turn2us has an online benefits calculator, grant finder and other tools to help you find financial support. Opening times: Monday to Friday, 10am to 4pm T: 0808 802 2000

Bereavement Care Cruse have put together some resources to share how bereavement and grief may be affected.

Trent PTS

Very useful update from Trent PTS who are still providing psychological and emotional support for patients in need. Go to to self-refer.

Clinical Management Centre – St Ann’s Valley

Further practice update:
We are continuing to try and manage problems remotely. This means that while you can’t book a face to face appointment at the moment, we will call you back initially if you leave your details with reception and will decide the best course of action from there. This may include:

  • completely assessing and managing your problem over the phone
  • video calling you to assess things further
  • bringing you up to surgery for a face-to-face appointment or visiting you at home if deemed necessary. On the last point, we now have availablity of a clinical management centre (CMC) which is based at the St Ann’s Valley Centre. Therefore, if you have symptoms of COVID that we feel requires a face-to-face assessment, we may ask you to attend an appointment there. This is to try and minimise infection spread as much as possible. The assessment at the CMC will be a very streamlined process to try and minimise face to face contact.
    On a separate note, as per public health guidance, we are now wearing Personal Protective Equipment (apron / mask / gloves) for every face-to-face appointment, whether COVID-related or not. This is again to try and minimise infection spread as a lot of individuals may experience no symptoms of COVID.
    Thank you for your understanding and for continuing to always call us first rather than turn up.