Out of hours / NEMS access

The surgeries are closed overnight from 6.30pm until 8.00am. We are also closed for emergencies at weekends (6.30pm Friday until 8.00am Monday) and during Bank Holidays.

  • Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.
  • This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
  • During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

The Mapperley Surgery is closed on Tuesday afternoons, so between 12.30pm and 6.30pm please ring the Victoria Health Centre 0115 883 9080.

The Victoria Health Centre is closed on Thursday afternoons, so between 12.30pm and 6.30pm please ring the Mapperley Surgery 0115 969 1166.