The Practice will be closed during the afternoon of Tuesday 26th July for staff training. Please call 111 for medical advice or 999 in the event of a medical emergency. Our phone lines will reopen at 8am on Wednesday 18th May. We apologise for any inconvenience caused by this closure.
Victoria and Mapperley continue to support the effort to provide COVID Vaccinations for our patients. Demand for COVID vaccinations has dropped significantly and therefore we are only likely to provide vaccinations on an ad-hoc basis. This is due to the fact that the vaccines cannot be stored on site for extended periods (unlike the flu vaccines). Please look out for targeted messages from the practice that we will send to those who are due a COVID vaccination. Also, you can continue to book using the national bookings website http://nhs.uk/CovidVaccine or by calling 119.
Please be aware the Practice telephone number for both sites is 0115 969 1166. We have aligned our telephone system to ensure that the Victoria health centre has the same call queuing and recording functionalities as our Mapperley surgery.
We realise that the lines are still extremely busy. We aim to ensure that there are 5 or 6 receptionists across both sites answering calls throughout most of the day. The telephone system has been set up to allow up to 15 patients to wait in the call queue. The team are working very hard to answer these calls as efficiently as possible but please bear in mind that we receive hundreds of calls each day and that some of these calls can be complex and lengthy in nature. Thank You.
Please also visit our Facebook site for the latest updates: https://www.facebook.com/VictoriaandMapperleyPractice/
About the Practice
The practice has been providing general medical (GP, family doctor, primary care) services in Nottingham for over ninety years. Currently we look after more than ten thousand patients, registered with the National Health Service.
We see patients at two surgeries.
- The Victoria Health Centre is in the city centre, behind the Victoria shopping centre on Glasshouse Street [map].
- The Mapperley surgery is on the Woodborough Road, near the main shopping area and opposite the KFC and CO-OP garage [map].
If you would like to register with the practice please check that you live around our practice area and then contact the surgery that is more convenient for you to attend. Patients are free to access services from either surgery.