Accessibility

This accessibility statement applies to this website.

Victoria and Mapperley Practice is committed to ensuring that this website is accessible to as many people as possible. As website content is updated by the practice, there may occasionally be instances where content does not fully meet accessibility standards. Where this occurs, we will work to identify and resolve any issues promptly and courteously.

We want as many people as possible to be able to use this website. This means that users should be able to:

  • Zoom in up to 300% without text spilling off the screen.
  • Navigate most of the website using only a keyboard.
  • Navigate most of the website using speech recognition software.
  • Listen to most of the website using a screen reader, including recent versions of JAWS, NVDA and VoiceOver.
  • Complete and submit forms using only a keyboard.

We have also aimed to ensure that the language and content on this website are as clear and straightforward as possible.

AbilityNet offers guidance on making your device easier to use if you have a disability.

How accessible this website is

We are aware that some parts of this website are not fully accessible. In particular:

  • Users cannot modify the line height or spacing of text
  • Most older PDF documents are not fully accessible to screen reader software
  • The postcode search on the practice area page may not be fully accessible

Reporting accessibility problems with this website

We are continually working to improve the accessibility of this website. If you encounter any accessibility issues not listed on this page, or believe we are not meeting accessibility requirements, please contact the Practice Manager on 0115 969 1166.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with our response to your complaint, you may contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our practice has audio induction loops available. If you contact us before your visit, we can also arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

Victoria and Mapperley Practice is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, due to the non-accessible content listed below.

We will always respond to and resolve any accessibility concerns promptly and courteously.

Content outside the scope of the accessibility regulations

PDFs and other documents

Some of our PDF and Word documents are essential to the delivery of our services.

The accessibility regulations do not require us to make accessible any PDFs or other documents published before 23 September 2018, unless they are essential to the services we provide.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 31 March 2026.